Vinted Users Share Frustration About Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
This online marketplace has altered its sizing categories for female and kids' apparel failing to inform all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online claiming that product pages now present a different size category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with similar services.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she said.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.
